Delivery Information
Thank you for shopping with British Chocolate Co. Our delivery services are designed to get our chocolates to you safely and conveniently. Detailed delivery options and services are outlined below.
For real-time delivery costs and to check available options for your location, please visit our official website at britishchocolateco.com during the checkout process.
Delivery Options
Important Information for All Deliveries
- Delivery Instructions: During checkout, you can provide special delivery instructions (e.g., “leave with a neighbour”) and a contact number to assist the delivery carrier. These instructions are passed directly to the carrier to help with successful delivery.
- Order Packaging: We take great care in packing your order. Gift items are sent in protective packaging to ensure they arrive in perfect condition. We use sustainable packing materials where possible.
- Order Tracking: You can track the status of your dispatched order by logging into ‘My Account’ on our website and viewing your order history.
- Adverse Conditions: While we strive to deliver on time, extreme weather or other events beyond our control may cause delays. Any widespread delays will be communicated on our website.
For any other questions regarding your delivery, please consult the Help section on our website.